What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Is there a way to get the old Get Referrer widget version?

    Asked by mmob on September 26, 2015 at 12:38 PM

    Hi,

    Is there a way to get the old Get Referrer version back please? Perhaps create and rename this widget as "Get Form Url"? I've used this widget for a very long time and it has worked extremely well for my purpose.

    Please do re-consider this request.

    Thank you.

    get referrer
  • Profile Image
    JotForm Support

    Answered by Welvin on September 26, 2015 at 12:50 PM

    I'm sorry, but I don't think our widget developers will consider bringing back the old version. Perhaps, you are also using it in the form and it's not returning any referrer? Please confirm.

    But just so you know that we received a number of reports about the get referrer widget that is not returning any data and there is popup dialog when you clicked submit button. I can also forward this thread to our developers if you have the same case.

    Thanks

  • Profile Image

    Answered by mmob  on September 26, 2015 at 09:01 PM

    Yes I can confirm I've encountered the 2 bugs you've mentioned with the update - no data and redundant popup dialog showing the HTTP referrer or sometimes, blank box.

    But my real concern is having a replacement widget for the old Get Referrer version which could track the specific url of the page where the form was embedded. I use this form on multiple urls and the old widget tracks and emails this info with every form submissions, which is what I needed.

    Please bring back the old version for current users. Other members have requested before me, so I believe there's still a demand for it.

    Thanks.

  • Profile Image

    Answered by mmob  on September 27, 2015 at 02:57 AM

    .... or incorporate form url tracking in the updated version as well, and give users the option to choose which is required - 1 or the other, or both.

     

    Thanks.

  • Profile Image
    JotForm Support

    Answered by Welvin on September 27, 2015 at 10:35 AM

    The dialog box is already fixed, but the missing referrer when the form is embedded using our iframe method is still being checked by our developers. If you have your form embedded using our iframe method, please change it to our default embed so the get referrer will work.

    I have now forwarded this thread to our developers to see if they can do something about your real concern about the get referrer widget. If there are updates, you should know it via this thread.

    Thanks

  • Profile Image
    JotForm Support

    Answered by TitusN on September 30, 2015 at 02:20 AM

    Hello, 

    We created and published a widget that will do as you described - get the parent location of the embedded form: The Get Form Page URL widget. 

    Please try it out - and share your experience. 

    Please note it only works with the default form embed method.

    Looking forward. 

  • Profile Image

    Answered by mmob  on September 30, 2015 at 04:20 AM

    Hi TutusN and Welvin,

     

    Thank you for granting my request so quickly!

    I tested the Get Form Page URL widget and it worked flawlessly! The bugs from Get Referrer widget are gone as well! I've decided to use both widgets from now on.

    Once again, Thank you so much for listening! :)

    Have a nice day!

  • Profile Image
    JotForm Support

    Answered by TitusN on September 30, 2015 at 04:26 AM

    Great! 

    Happy to help - let us know if you need further assistance. 

    Thanks!