What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I use a JotForm on my website but at the moment is not showing up online. I get a message that says: Form not found This form is disabled

    Asked by Luis Pinel on January 09, 2012 at 10:02 PM

    The URL to the form is - http://www.jotform.com/form/71250611492

    Could you please help me to restore this form to my website?

    Page URL:
    http://www.jotform.com/form/71250611492

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    JotForm Support

    Answered by idarktech on January 09, 2012 at 10:13 PM

    Hi Luis,

    Your account was autosuspended by our system due to one of your forms that is obviously used for stealing account information's. Please note that JotForm doesn't tolerate illegal online activities such as Phishing.

    I believe that the form above is very important to you so I have re-activated your account, but we have deleted the phishing form that is connected to your account. Please do no recreate this type of forms to avoid account suspension in the future. You may also find this article helpful for you.

    Thank you so much for understanding.