- BarnyRudAsked on September 27, 2015 at 05:38 PM
you have disabled my account today, after it was upgraded last week.
I need this account active for 06:00 GMT, this is most unsatisfactory.
- JotForm SupportChriistianAnswered on September 28, 2015 at 03:21 AM
It seems that the system was not updated when you have upgraded your account. Your account is okay now. Your forms are now enabled. Sorry for the inconvenience.
Do let us know if you need further assistance.
- BarnyRudAnswered on September 28, 2015 at 04:11 AM
Thank you for your swift response and action.
- JotForm SupportChriistianAnswered on September 28, 2015 at 05:21 AM
You are welcome. If you have any further question, please feel free to contact us again.
- JotForm SupportChriistianAnswered on October 04, 2016 at 09:55 PM
To better assist you with your concern, I have moved your question to a new thread. Please follow this link to view that thread: https://www.jotform.com/answers/951424. Thank you.