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BarnyRudAsked on September 27, 2015 at 5:38 PM
you have disabled my account today, after it was upgraded last week.
I need this account active for 06:00 GMT, this is most unsatisfactory.
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Chriistian Jotform SupportReplied on September 28, 2015 at 3:21 AM
Hi,
It seems that the system was not updated when you have upgraded your account. Your account is okay now. Your forms are now enabled. Sorry for the inconvenience.
Do let us know if you need further assistance.
Regards.
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BarnyRudReplied on September 28, 2015 at 4:11 AM
Thank you for your swift response and action.
Kind Regards,
Mark
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Chriistian Jotform SupportReplied on September 28, 2015 at 5:21 AM
You are welcome. If you have any further question, please feel free to contact us again.
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RogerReplied on October 4, 2016 at 6:59 PM
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Chriistian Jotform SupportReplied on October 4, 2016 at 9:55 PM
Hello Roger,
To better assist you with your concern, I have moved your question to a new thread. Please follow this link to view that thread: https://www.jotform.com/answers/951424. Thank you.