What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form is not working

    Asked by ecanfield22 on September 27, 2015 at 10:26 PM

    I've already had a discussion with your support team about the form at http://www.thelivealittleproject.com/-livealittle-event-vendor-application.html

    Getting feedback that we are not receiving completed form results. I followed the instructions of your support team in embedding the iframe on the website. When we test we have had success on Chrome and Safari, have no access to IE or Firefox.

    Please assist.  

     

    Page URL:
    http://www.thelivealittleproject.com/-livealittle-event-vendor-applica<br/>tion.html

    www no access and support team
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    JotForm Support

    Answered by BJoanna on September 28, 2015 at 04:31 AM

    When I inspected your website I found this form https://secure.jotform.us/ecanfield22/vendor that is set like link to open in separate window.

    I was able to open mentioned form in all browsers.

    Are you saying that you do not receive all data when form is submitted in IE and Firefox? 

    I have inspected your Email Notification of mentioned form and you did not set Sender E-mail. 

    Please set Sender E-mail inside of your Email Notification to noreply@jotform.com.

    From which fields you are not receiving data when form is submitted in IE or Firefox? 

    If I did not understood you correctly please provide us more details about your issue. 

    Looking forward to your reply.