What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Icons don't show up on embedded form

    Asked by alanancy on September 27, 2015 at 11:14 PM

    On the "Purchase Order Form" the Visa, MC, Amex, Discover and the printer on the "Print Form" button don't show up when I embed the form into my website. I get blue square boxes with a "?" in them. I am using RapidWeaver.

    In fact nothing is showing up below "Payment Method"

    Any suggestions would be greatly appreciated.



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    JotForm Support

    Answered by BJoanna on September 28, 2015 at 05:08 AM

    Can you please provide us URL of your website so that we can inspect your form there?

    Which embed option did you use to embed your form to website? 

    We recommend using of iFrame code for embedding your form. Inside of this article you can find how to get iFrame code of your form: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    Hope this will help. Let us know if you need further assistance.

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    Answered by alanancy on September 28, 2015 at 12:47 PM

    iFrame did it!! Thanks so much!!!

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    JotForm Support

    Answered by BJoanna on September 28, 2015 at 01:16 PM

    You're welcome.

    Feel free to contact us if you have any other questions.