Icons don't show up on embedded form

  • alanancy
    Asked on September 27, 2015 at 11:14 PM

    On the "Purchase Order Form" the Visa, MC, Amex, Discover and the printer on the "Print Form" button don't show up when I embed the form into my website. I get blue square boxes with a "?" in them. I am using RapidWeaver.

    In fact nothing is showing up below "Payment Method"

    Any suggestions would be greatly appreciated.

    Thanks,

    Alan

  • BJoanna
    Replied on September 28, 2015 at 5:08 AM

    Can you please provide us URL of your website so that we can inspect your form there?

    Which embed option did you use to embed your form to website? 

    We recommend using of iFrame code for embedding your form. Inside of this article you can find how to get iFrame code of your form: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    Hope this will help. Let us know if you need further assistance.

  • alanancy
    Replied on September 28, 2015 at 12:47 PM

    iFrame did it!! Thanks so much!!!

    ...
  • BJoanna
    Replied on September 28, 2015 at 1:16 PM

    You're welcome.

    Feel free to contact us if you have any other questions.