- bgreshamAsked on September 27, 2015 at 11:20 PM
Hi, I recently added a second page to my form and for some reason when you click the "Next" button nothing happens.
Is there different requirements for different browsers?
- JotForm DeveloperevrenAnswered on September 28, 2015 at 03:03 AM
Thank you for contacting us. No, its not. I check your form and it seems working. Sometimes, browsers extensions may caused the problem.
Can you try your form without any browser extension ? If you still face with same problem, please provide more information for example which browser are you using and it's version.
Please feel free to contact me for any further assistance.
- bgreshamAnswered on September 28, 2015 at 11:00 PM
Thanks Evren. It seems to work ok in Google Chrome but not in IE 11 or Firefox 40.0.3
It seemed to be ok only about a week ago but now the "Next " button is only working in chrome. What can cause this? What types of browser extensions should I NOT have turned on ?
- SammyAnswered on September 29, 2015 at 04:42 AM
Have you embedded the form in your website? If so kindly ensure that the src attribute of the iframe has a link to the form to ensure compete loading of the scripts, this should resolve the non responsive "Next" button.
<iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://secure.jotformpro.com/form/52651750568966" frameborder="0" style="width:100%; height:514px; border:none;" scrolling="no"> </iframe>
Could you also provide a link to the affected form so we can look into it further.