- Luis PinelAsked on January 10, 2012 at 05:06 AM
I would like to clarify this issue; I didn’t personally set up an account with you. The account was opened through a third party. I even didn’t know there was a Jetform account opened or that an account was needed to keep the form on my website. I have never had an account with you under my name. I have never hacked anything in my life; I don’t have the minimal idea of how to do that. I completely ignore how anyone could set up a phishing form connected to my account.
NOTE: I have also contacted today the person who set up the account and built the form for me and he told me that he has never had anything to do with the Jetform on my website since he set it up.Page URL:
- JotForm SupportidarktechAnswered on January 10, 2012 at 05:23 AM
Thank you so much for your time and explanation. It is now clear to me that you're not the one who create and build the form. FYI that form is created and hosted at JotForm. Every single form in JotForm is scanned by our anti-phishing scanner. This scanner detects and autosuspend possible phishing forms. Usernamed (popo) which contains all your forms is detected by this scanner due to possible phishing and after further investigation we've found out that this account contains form that is obviously used for stealing yahoo accounts. Since the form is newly created, I have taken it as consideration. I have re-activated the said account but deleted the suspected form. I hope this clarifies everything.
What I can suggest to you right now is to cooperate with the account owner, please ask him not to recreate phishing forms to avoid account suspension. Thank you so much for your patience and understanding. Have a great day!