What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Some info captured by widgets do not appear in the spreadsheetAsked by mai_kal on September 28, 2015 at 02:35 AMWhen the data is exported to Excel, i notice that a lot of the info (even text and numbers) captured by external widgets do not appear in the spreadsheet. Why is this, and how can it be remedied?widget data spreadsheet
Can you please tell us which widgets in specific and the data that you are looking to have in the spreadsheet, but it is not being there?
Now since I see only one form in your account, I presume that this is the one that you are having these issues with: http://www.jotform.us/form/52677346027157
Looking at the form, I do not see any that might be causing this for you - all of them should work, but what I presume here is that you are expecting a different set of data to be reported in the spreadsheet instead of the one that is reported currently.
Once we have more details we would be able and happy to help you with this.