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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    i don't get email after adding the code

    Asked by avir on January 10, 2012 at 06:00 AM


    I have added the code and it lools awesome, but when i clike on the button i don't get email to my email account.

    where can i see or change the email address ? what did i do wrong?

    the email i have added is  - avi@coinso.com


    please let me know.


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    JotForm Support

    Answered by idarktech on January 10, 2012 at 07:02 AM


    First off, thank you so much for your awesome feedback, it's greatly appreciated.

    Base on your email logs, submissions were sent successfully to avi@coinso.com. I have also created a test submission using your form, can you please check your mail inbox/spam/bulk folder if the message landed successfully? Also, to increase the success rate of email delivery please ensure that noreply@jotform.com is in your trusted senders list.

    Just please update us here if the problem still persist so that we can further assist you. Thank you so much for using JotForm!