What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Jotform doesn't react to left mouse button

    Asked by Matthijs  on September 28, 2015 at 09:47 AM

    Hi guys,

    I'm working on your site creating a form, but for some reason the tab doesn't react to my left mouse button anymore. Tried reloading the page (and thank god my form was saved) but still it refused to answer my left mouse button clicking.

    I can't use any of the links in that tab as wel..

     

    Any ideas?

    JotForm left site saved and
  • Profile Image
    JotForm Support

    Answered by Charlie on September 28, 2015 at 10:52 AM

    Hi,

    May I know what device/machine and operating system you are using?

    Currently, we have not received similar reports from other users regarding the problem you are having. It is highly possible that the mouse or the setup of your browser is causing the problem.

    Here's a screencast of me clicking the left mouse button

     

    Please do try using a different machine/device or try restarting the browser. I also noticed that your email m.a.barentsen@gmail.com is associated with a guest account, I would like to advise that you sign up an account to us so that you can fully utilize our form builder and it features

     

    Do let us know if that works.

  • Profile Image

    Answered by Matthijs  on September 28, 2015 at 11:47 AM
    Hi guys
    Seems the problem fixed itzelf. Don't know why but it did
    thnx for the quick response!
    Met vriendelijke groet/Kind regards,
    Matthijs Barentsen
    Student Industrial Product Design
    *------------------------------*
    Christelijke Hogeschool Windesheim
    Koestraat 3, Zwolle
    06-52227874
    m.a.barentsen@gmail.com
    *Please consider the environment before printing this e-mail*
    2015-09-28 16:50 GMT+02:00 JotForm Support Forum <
    noreply@jotform.com>:
    ...
  • Profile Image
    JotForm Support

    Answered by Charlie on September 28, 2015 at 11:53 AM

    Glad to hear that everything seems to be working as expected in your end. Should you need any assistance again, please do not hesitate to open a new thread here in the forum.

    Thank you.