What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I can see that the forms under your account are over your account limits for this month. You are on the free (Starter) plan, which allows up to 10 payment submissions each month.
You have received 18 payments this month.
You can either wait for the first day of next month for your submission counters to reset, or you can upgrade to one of the plans that support more payments. For example, our Bronze plan allows up to 1000 payments each month.
You can see the details and limits of each pricing plan on our pricing page:
Please let us know if you need further assistance, and we will be happy to help.