What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form not updating?

    Asked by bvcs on January 10, 2012 at 10:47 AM

    Hi. I removed two html sections that were added by mistake to my form and after saving the change and clearing the cache in my browsers, the "Click to edit this text" sections still show up when I access the form via an https link from my website. https://secure.jotform.com/bvcs/reg2012. Any idea why this wouldn't be updating? Looks ok when I preview from Jot Form directly.

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    Answered by omarcorrea on January 10, 2012 at 11:13 AM

    I am having the same problem. Happens once before a while back, and it was a technical issue on Jotform's end. Am thinking the problem is happening again. Hope they are able to fix it soon.

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    JotForm Support

    Answered by abajan on January 10, 2012 at 11:34 AM


    Are you still experiencing the problem? The "Click to edit this text..." elements aren't showing up on my end. They aren't showing up in any browsers at BrowserStack either. So, it does indeed appear to be a caching issue. If you are still seeing the "Click to edit this text..." labels, please see this resource.