my forms although submitted correctly are not being stored or sent to me

  • clairedownes10
    Asked on September 28, 2015 at 4:12 PM

    I have asked about this several times to no avail. I am losing business, and will have to find another solution, which is really sad because i really liked this platform.

  • Mike
    Replied on September 28, 2015 at 5:12 PM

    It looks like that your email server rejected form email notification as a spam, so that your email address was added to our bounce list.

    my forms although submitted correctly are not being stored or sent to me Image 1 Screenshot 20

    We have now removed mentioned email address from the bounce list and email delivery should be restored.

    Related guide:

    How to remove your email address from bounce list

    You might consider whitelisting our mail addresses.

    If you need any further assistance, please let us know.