What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Get Referrer widget is not pulling down the entire referrer's URL

    Asked by skyart on September 28, 2015 at 04:24 PM

    Hello there,

    The referrer issue has now changed shape.

    I am using your suggested default embed method however 'm only gett'ng the URL to the parent category.


    As you may have noticed, my website is hosted by an ecommerce company BigCommerce.

    For example when the referrer URL is:



    your form brings only :



    which is the link to the product category, and not the product itself.


    Please bring back the version you had 2 days ago, it worked great.


    Looking forward to prompt solution to this issue.




    Irmak Erol

  • Profile Image
    JotForm Support

    Answered by Welvin on September 28, 2015 at 04:51 PM

    Hi Irmak,

    As mentioned on the other thread, I have now forwarded this thread to our developers for further investigation. If there are updates, you should know in this thread.

    Thank you for reporting.

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    JotForm Support

    Answered by TitusN on September 30, 2015 at 02:41 AM


    You are getting the partial URL because it is the referrer URL (that's where the user was before he or she came to the product page.)

    Please use this widget on your form - http://widgets.jotform.com/widget/get_form_page_url

    We just released it - let us know if you have any difficulty with it. 

    Also - accept our apologies for the inconvenience.