JS embed form not loading validations and other JS things on the first load.

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    jmssprinter
    Asked on September 28, 2015 at 04:43 PM

    HI

    IN MY FORM TIME IS REQUIRED WHEN CUSTOMER MADE THEIR REQUEST.IN THE LAST TO WEEK I NOTICE MANY CUSTOMERS SENDING REQUEST WITH OUT TIME PICK UP AND DROP TIME.HOW IS IT POSSIBLE IF ITS REQUIRED.

    PLEASE HELP ME TO FIX IT.

     

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    Mike
    Answered on September 28, 2015 at 05:55 PM

    Thank you for contacting us.

    There is some issue with JS embedding method of your form. We have escalated a bug report ticket to our Development Team.

    In the meantime, please use an iFrame embedding code instead.

    Getting the Form iFrame Code

    It should fix the issue with your form.

    We will also let you know if we have any updates.

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    NicholasWestley
    Answered on October 13, 2015 at 01:58 AM

    Hi,

    The problem with code not loading properly on large embedded forms has now been resolved.  Sorry for the delay. Please let us know if you continue to have problems.

    Regards,

    Nicholas