Unable to add more than 5 rows in COnfigurable List widget

  • belgllc
    Asked on September 28, 2015 at 5:32 PM

    Hello,

    My registrants are having issues adding more than 4 people. I'm using the configurable list widget but for some reason after adding the 4th person you can see number 5 but can't access the fields. See attached screenshot.

    Jotform Thread 672312 Screenshot
  • victor
    Replied on September 28, 2015 at 6:07 PM

    Hello,

    Could you please indicate if you are still having this issue.

    I have cloned your form and was able to add more than 5 items.

    Unable to add more than 5 rows in COnfigurable List widget Image 1 Screenshot 20

    I have tried both FireFox and IE11.

    Please let us know if you require further assistance.

    Regards

  • belgllc
    Replied on September 29, 2015 at 7:48 AM

    I'm using Safari, and this is what I see when going beyond 5 registrants. It won't allow me to add another person nor do I see a submit button. Please help me correct this we have people trying to register...:-)

    Unable to add more than 5 rows in COnfigurable List widget Image 1 Screenshot 20

  • Sammy
    Replied on September 29, 2015 at 8:16 AM

    It appears the additions of the new delegate fields reach a point where it exceeds the height of the iframe containing the form.

    Kindly set the scrolling of the iframe to auto to cater for fields flowing beyond the form height

    <iframe frameborder="0" scrolling="auto" style="width: 100%; height: 1476px; border: medium none; overflow-y: scroll; overflow-x:hidden !important;" src="https://secure.jotformeu.com/form/52344722872356" allowtransparency="true" onDISABLEDload="window.parent.scrollTo(0,0)" id="JotFormIFrame"></iframe>

  • belgllc
    Replied on September 29, 2015 at 12:00 PM

    Thanks that seems to have fixed the issue!

  • Ben
    Replied on September 29, 2015 at 1:11 PM

    Great to hear that and thank you for the update :)

    Do let us know if you happen to have any further issues and we would be happy to assist.