Unable to add more than 5 rows in COnfigurable List widget

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    belgllc
    Asked on September 28, 2015 at 05:32 PM

    Hello,

    My registrants are having issues adding more than 4 people. I'm using the configurable list widget but for some reason after adding the 4th person you can see number 5 but can't access the fields. See attached screenshot.

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    victor
    Answered on September 28, 2015 at 06:07 PM

    Hello,

    Could you please indicate if you are still having this issue.

    I have cloned your form and was able to add more than 5 items.

    I have tried both FireFox and IE11.

    Please let us know if you require further assistance.

    Regards

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    belgllc
    Answered on September 29, 2015 at 07:48 AM

    I'm using Safari, and this is what I see when going beyond 5 registrants. It won't allow me to add another person nor do I see a submit button. Please help me correct this we have people trying to register...:-)

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    Sammy
    Answered on September 29, 2015 at 08:16 AM

    It appears the additions of the new delegate fields reach a point where it exceeds the height of the iframe containing the form.

    Kindly set the scrolling of the iframe to auto to cater for fields flowing beyond the form height

    <iframe frameborder="0" scrolling="auto" style="width: 100%; height: 1476px; border: medium none; overflow-y: scroll; overflow-x:hidden !important;" src="https://secure.jotformeu.com/form/52344722872356" allowtransparency="true" onload="window.parent.scrollTo(0,0)" id="JotFormIFrame"></iframe>

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    belgllc
    Answered on September 29, 2015 at 12:00 PM

    Thanks that seems to have fixed the issue!

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    Ben
    Answered on September 29, 2015 at 01:11 PM

    Great to hear that and thank you for the update :)

    Do let us know if you happen to have any further issues and we would be happy to assist.