What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    The site shows an unread reply but I cannot find it.

    Asked by frstrawser on January 10, 2012 at 02:34 PM

    For this form: http://www.jotform.com/submissions/11174351389?


    I am seeing an unopened reply but I cannot locate it.

    Page URL:

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    Answered by fxr on January 10, 2012 at 03:57 PM

    Please try logging into your JotForm account at https://secure.jotform.com and check for that submissions there.

    It can sometimes take a time for submissions from secure forms to replicate from our secure server onto www.jotform.com

    They should usually replicate quickly onto www.jotform.com but on days were our servers are extremely busy, like yesterday, the replication process is sometimes delayed. 

    If you need to view you secure submissions immediately, and they havent yet repliicated over, please use https://secure.jotform.com to view them.