What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Please delete my account.

    Asked by dancesportvictoria on September 28, 2015 at 07:15 PM
    my account
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    JotForm Support

    Answered by Chriistian on September 29, 2015 at 01:08 AM

    Hi,

     

    I checked your account dancesportvictoria and I noticed that your account is on Premium Plan (JotForm's old plan). I just want to confirm if you want to just cancel your subscription in JotForm? If so, you can manually downgrade your account by following the steps provided in the screenshot below:

     

    If you want to delete your account, please reply to this thread the confirmation that you really want to delete the account. Deleting your account will also disables/delete all of your forms.

     

    We will wait for your response.
    Regards.