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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Response sent to those who submit has errors ...

    Asked by tabitha on January 10, 2012 at 02:58 PM


    It seems that the response that is being sent to those who are using our form for submission are getting a response that doesn't match our form ... specifically there is a terrible typo (stating that the description is 500 characters when it is only 50) and it's being cut off. This is causing me two major headaches because of the mis-information ... I can't figure out how to fix either of the issues as I don't see a place to edit what is sent to those who submit ...

    Your help is MUCH appreciated!

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    Answered by fxr on January 10, 2012 at 05:07 PM

    You change the composition of your email alerts by clicking the name of the Notification/Autoresponder after hitting the Email Alerts icon.


    You can then check and edit the questions:



    Hopefully that helps you understand what is happening here, please let us know if you run into any problems rectifying it.