What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Yes, you can download your submissions in Excel, PDF, CSV formats.
To do that,
1) You need to access "Submissions" page, while related form is selected.
2) On that page, you can simply download your submissions.
Also, you can download only the uploaded files by clicking the "Download All Uploads" button which is seen on the image above.
In addition, I moved your second question to a different thread. You can find the link below:
Other question will be answered soon. If you still have more questions, please let us know.