Subscription wrongly charged

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    jotform226
    Asked on September 29, 2015 at 11:33 AM

    As I have already asked here for the cancellation of my subscription before the billing date, payment is charged again. I need a help in getting my money back as I am no longer using the jotform services from the last month or two.

    Help me to get my money back.

     

    ID- jotform226

  • Profile Image
    david
    Answered on September 29, 2015 at 12:14 PM

    Hi,

    I have refunded your most recent payment and cancelled your subscription.  You should see the refund in your account in 5-7 business days.

    If there is anything else we can assist you with, let us know and we will be happy to help.