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  • Profile Image

    Our seminar registration form keeps disappearing from our website.

    Asked by Aly'ssa Quinn on September 29, 2015 at 11:39 AM

    Don't know if this is an FMG Suite problem, or a jotform problem, but one of our forms has disappeared from our website a few times now.  It's highly important we get this fixed as soon as possible, because FMG can't figure out what the problem is.  

    registration form disappearing JotForm problem jotform problem OR
  • Profile Image
    JotForm Developer

    Answered by erhan on September 29, 2015 at 11:50 AM

    Hi,

    First of all, we are sorry for the inconvenience. Your account and forms seem like okay. Could you please provide the website address that your form embedded on?

    Best.

  • Profile Image

    Answered by timmastracci on September 29, 2015 at 12:47 PM
    www.masonllc.net
    Regards,
    Alýssa
    [http://content.pbsworksforme.com/pbscontent/mason/images/AlyssaQuinnEmail2_01.png]
    [http://content.pbsworksforme.com/pbscontent/mason/images/AlyssaQuinnEmail2_02.png]
    [http://content.pbsworksforme.com/pbscontent/mason/images/AlyssaQuinnEmail2_03.png]
    [Description: www.masonllc.net][Description: vCard][Description: map]
    Michael R. Mason, CFP®, CLU®, ChFC®, Kenneth T. Mason, RICP®, and John M. Mason, CFP® offer securities & advisory services through Centaurus Financial, Inc., Member FINRA and SIPC, a Registered Investment Advisor. Mason & Associates, LLC and Centaurus Financial, Inc. are not affiliated companies. This is not an offer to sell securities, which may be done only after proper delivery of a prospectus and client suitability is reviewed and determined. Information relating to securities is intended for use by individuals residing in the following states: Arizona, California, Colorado, Florida, Georgia, Illinois, Maryland, New York, North Carolina, Ohio, Pennsylvania, South Carolina, Utah, Vermont, Virginia, and the Virgin Islands.
    This e-mail and attachment(s) may contain information that is privileged, confidential, and/or exempt from disclosure under applicable law. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution, or copy of this message is strictly prohibited. If received in error, please notify the sender immediately and delete/destroy the message and any copies thereof.
    This e-mail was sent in accordance with US Code 47.5.11, Section 227. We respect your privacy and pledge not to abuse this privilege. To stop future mailings, please respond by typing “remove” in your reply.
    The CLU®, ChFC® and RICP® are the property of The American College, which reserves sole rights to its use, and is used by permission.
    ...
  • Profile Image
    JotForm Developer

    Answered by erhan on September 29, 2015 at 01:27 PM

    Hi,

    I have checked your website from different browsers and found no issue. I will keep checking your website time to time in the near future to catch the problem. 

    Please let us know if the problem still persists.

    Best.

  • Profile Image

    Answered by timmastracci on September 29, 2015 at 01:47 PM
    Yes, we put it back up. We are keeping an eye on it as well. Will let you know. Thank you!
    Regards,
    Alýssa
    [http://content.pbsworksforme.com/pbscontent/mason/images/AlyssaQuinnEmail2_01.png]
    [http://content.pbsworksforme.com/pbscontent/mason/images/AlyssaQuinnEmail2_02.png]
    [http://content.pbsworksforme.com/pbscontent/mason/images/AlyssaQuinnEmail2_03.png]
    [Description: www.masonllc.net][Description: vCard][Description: map]
    Michael R. Mason, CFP®, CLU®, ChFC®, Kenneth T. Mason, RICP®, and John M. Mason, CFP® offer securities & advisory services through Centaurus Financial, Inc., Member FINRA and SIPC, a Registered Investment Advisor. Mason & Associates, LLC and Centaurus Financial, Inc. are not affiliated companies. This is not an offer to sell securities, which may be done only after proper delivery of a prospectus and client suitability is reviewed and determined. Information relating to securities is intended for use by individuals residing in the following states: Arizona, California, Colorado, Florida, Georgia, Illinois, Maryland, New York, North Carolina, Ohio, Pennsylvania, South Carolina, Utah, Vermont, Virginia, and the Virgin Islands.
    This e-mail and attachment(s) may contain information that is privileged, confidential, and/or exempt from disclosure under applicable law. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution, or copy of this message is strictly prohibited. If received in error, please notify the sender immediately and delete/destroy the message and any copies thereof.
    This e-mail was sent in accordance with US Code 47.5.11, Section 227. We respect your privacy and pledge not to abuse this privilege. To stop future mailings, please respond by typing “remove” in your reply.
    The CLU®, ChFC® and RICP® are the property of The American College, which reserves sole rights to its use, and is used by permission.
    ...