What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My account has been suspended.

    Asked by kicddir on September 27, 2010 at 11:45 AM

    I had create another account to comment on this one. I try log in this today. It alert me. It was suspected for phishing or stealing information. I didn't receive any email warning. I check your forum notice this occasionally happening to other members. Their account was reopening with out question. 

    How do I get my account reopening there's no reason why it should have been suspend. I have been subscriber lesser then an month. I'm still the tool to see if its even worthwhile. My account atlnightclubz please reopening it was close for no reason. 

  • Profile Image
    JotForm Founder

    Answered by aytekin on September 28, 2010 at 10:15 AM

    Sorry about that. I unsuspended your account and whitelisted your existing forms.

    Your "Download E-Pass" form was incorrectly flagged as possible phishing form by our bayesian phishing filter.

  • Profile Image

    Answered by TalentNetworkAlateia on September 29, 2010 at 12:33 AM

    I think I have the same problem!!! Please check TalentNetworkAlateia

  • Profile Image
    JotForm Founder

    Answered by aytekin on September 29, 2010 at 07:37 AM

    TalentNetworkAlateia is also unsuspended.