Billing: I want to know how to cancel my subscription

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    drwaggoner
    Asked on September 29, 2015 at 04:35 PM
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    Ben
    Answered on September 29, 2015 at 05:50 PM

    Since you have subscribed over Stripe, you can simply go to your Account -> Billing and then click on Free plan and you will be downgraded from your current plan.

    The link to the same page is: https://www.jotform.com/myaccount/billing

    Please do note that your subscription will no longer be grandfathered if you cancel it so if you decide to upgrade in the future, the new pricing will be applied.

    If you happen to have any difficulties downgrading to free, please do let us know and we would be happy to assist you with the same.