Getting an error message

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    Scot Cockroft
    Asked on January 10, 2012 at 10:26 PM

    I put the free version of your form on our website.  We wanted to be able to upload documents straight into our dropbox account.  We get an error message that we are uploading a wrong 


    CPA Firms.xlsx has invalid extension. Only are allowed.


    We get this no matter what format we are trying to upload (excel, word, pdf etc.). 

  • Profile Image
    Answered on January 10, 2012 at 10:36 PM


    The form itself seems to be fine, it accepts all type of document files. Can you please try to re-embed your form using iFrame code?

    To get your form's iframe code:

    1.  Go to Setup & Embed tab

    2.  Click Embed Form

    3.  Click iFrame

    4. Copy the provided code

    Please let us know if this doesn't help so that we can further assist you. Thank you so much!