What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    1. When I try to preview my form I get a message that says Form over Quota. What does this mean?

    Asked by lincolnwintermarket on September 30, 2015 at 12:10 AM

     

    2. I can't seem to get an active link to my form. 
    message preview form over quota active link
  • Profile Image
    JotForm Support

    Answered by mert on September 30, 2015 at 08:46 AM

    Hi,

    You've reached the limit for "Uploads" and you have a free account which has a 100 MB of upload space in a month. That's the reason why, you get a message that says "Form over quota".

    At that state, you can delete some of your uploaded files to normalize your "Upload space" and activate you account again.

    1) Open the "Submissions".

     

    2) You can delete your submissions one by one or completely in the "Submissions" page. Also, you can take backup of your submissions in the same page.

     

    In addition, I moved your second question in a new thread, You can access it from the link below:

     http://www.jotform.com/answers/673613

     

    Your second question will be answered right away. If you need further assistance, please don't hesitate to contact us.

    Thanks.