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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    If a user cannot find their email with the link to edit their submissio

    Asked by kingsart on September 30, 2015 at 08:16 AM

    If a user cannot find their email with the link to edit their submission - how do I resend them a new link?

    This is a re-post of a comment on How to Let Users Update Their Form Submissions at a Later Date

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    Answered by victor on September 30, 2015 at 11:27 AM


    I am assuming that you would like to resend an email that was send to one of your users by AUTORESPONDER.

    Unfortunately, this can not be done, but you can create the EDIT LINK to send him.


    You may obtain the FORMID and SUBMISSIONID from the URL and your View-Submissions page.

    If your URL is http://www.jotform.co/form/50998432160862, the FORMID would be 50998432160862.

    To get the SUBMISSIONID, Click the setting button and select the ID (if it is not already selected). You will notice the ID in the form displaying

    Then, all you would need to do is to send your colleague who needs to approve the form this link:


    Please let us know if this helps.


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    Answered by rugbynorcal on November 15, 2016 at 01:02 PM

    I just tried to use this above process to create a new edit link for a customer. However, when I test the link, I get an error message that reads "Invalid Form URL - This form is not available for this domain. (with the link underneath)" and when I click the link it takes me to the form I want to edit, but it is blank. Is there another way to create an edit link?
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    JotForm Support

    Answered by Kevin_G on November 15, 2016 at 02:08 PM


    I have moved your question to another thread, it can be found here: https://www.jotform.com/answers/990695 

    We will assist you on that thread as soon as possible.