What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Will enabling encryption feature make credit card information secure?

    Asked by miyonimuwc on September 30, 2015 at 10:08 AM
    3. if so, do i need to encrypt my form in order to make sure that all the credit card information is safe?
    could you please provide me with more information about the encryption Keys it is asking for when i change to encrypt mode at the settings. 
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    Answered by Sammy on September 30, 2015 at 12:15 PM

    The form encryption option encrypts information stored on jotform, we do not collect and store any credit card information as this will be against our terms of service.

    We use payment integration from accredited merchants i.e paypal, stripe e.t.c if you will be collecting payments using your form we recommend sharing it use the secure form option. Ensure the form url in in this format

    https://secure.jotformpro.com/form/

    You can read more about form encryption and how to set it up on this guide.

    Please let us know if you need additional information or clarification regarding the encryption aspect.