What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Pricing model

    Asked by alex meek  on September 30, 2015 at 10:10 AM

    Specifically how does one accounts for users in the licensing/pricing.


    I want to have a form that is utilised a few times a year by a large number of clubs. Does each club count as a user ? In which case the licensing model does not make this cost-effective.




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    JotForm Support

    Answered by david on September 30, 2015 at 12:15 PM


    Our pricing depends on how many submissions you need per month.  For example, if you need 1,000 submissions to your forms per month, you would need a Bronze subscription.  This can be 1,000 of any type of submissions, payments included, from 1,000 different people.  The people filling out your forms do not count as users.

    The sub-users you see in the pricing page refer to additional users for your account.  If you need to grant access to edit your forms or create new ones under your account, you can add them as a sub-user:


    This will give them access to forms and/or submission data.

    If you have any further questions, let us know and we will be happy to help.