What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    fixing order form view

    Asked by soozieross on September 30, 2015 at 11:10 AM

    Customers have been saying that page 2 of the order form is all jumbled. I noticed it in one browser but not another. Is there something that can be done to fix this so it looks correct all of the time?

    Thanks!

    http://www.jotform.com//?formID=51733209679160

    picture also attached of issue.

    Screenshot
    order form JotForm picture www
  • Profile Image
    JotForm Support

    Answered by david on September 30, 2015 at 01:29 PM

    Hi,

    It looks like the varying sizes for the text boxes is causing some trouble while trying to line them up.  May I suggest using a configurable list widget instead:

    http://widgets.jotform.com/widget/configurable_list

    This would give you the same layout you are looking for with a single field, rather than trying to ensure multiple fields of different sizes remain in the proper place.  This will also allow your users to create as many additional sets of fields as they need.  

    Here is what your form would look like using the widget instead:

    http://form.jotformpro.com/form/52725226966968

    You can clone the form to your own account to see the setup if you would like:

    http://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL

  • Profile Image

    Answered by soozieross on October 05, 2015 at 09:43 AM

    thank you so much!

  • Profile Image

    Answered by Carina on October 05, 2015 at 10:55 AM

    On behalf of David you are most welcome.

    If you need further assistance please let us know.