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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Integration with Zoho CRM not working for me

    Asked by CAMCD on September 30, 2015 at 02:31 PM

    I followed the steps provided here: https://shots.jotform.com/elton/gif/zoho_test12121.gif

    However, data from my form is not showing up anywhere in Zoho. I tried to integrate it with both Contacts and Leads separately.

    Please help.

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    JotForm Support

    Answered by EltonCris on September 30, 2015 at 04:23 PM

    I just tried it here using a cloned version of your form with few of the fields mapped and it's forwarding the data to Zoho.

     

    May I suggest to re-integrate your form to Zoho and this time try using a new Token. This might somehow help. Also, if you are mapping dropdown fields, make sure it's map on a text box field at Zoho or a dropdown with similar options to avoid any problem. If you can have the same field type mapped between Jotform and Zoho, this might as well prevent any possible problem.

    Please try it and let us know should you need further assistance.