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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I Would Like to Change My User Name

    Asked by Benutzer on September 30, 2015 at 03:06 PM

    My account hast the user name "Benutzer" which I did not choose very wisely when I set up the account. I`d like it to be "SalsaStyle" please.

    Tanks a lot!

    Pedro Nataniel

    name User Name my account change username
  • Profile Image
    JotForm Support

    Answered by jonathan on September 30, 2015 at 05:11 PM

    Hi Pedro,

    I checked your jotform account/username  Benutzer and I noted that it was previously paid account and currently scheduled for downgrade to FREE plan.

    Although your preferred new username SalsaStyle is currently available, we cannot immediately change the username unless we confirm that current status of the account.

    We either need to downgrade the account to Free now, OR if you intend to renew the paid plan, you should renew it first.

    We can proceed to change the username once the account status is established.

    Let us know your preferred option and we will proceed to changing the username.

    Thanks. 

  • Profile Image

    Answered by Benutzer on October 01, 2015 at 05:42 AM

    Hi jonathan,

    I have renewed the credit card number. It is still the same. Please try it again.

    Thank you very much for the fast answer!

    Pedro

  • Profile Image
    JotForm Support

    Answered by mert on October 01, 2015 at 08:57 AM

    Hi Pedro,

    As you've requested, I changed your username from "Benutzer" to "SalsaStyle".

     

    If you need any other assistance, we will be happy to help from you.

    Thanks.

  • Profile Image

    Answered by Benutzer on October 02, 2015 at 11:47 AM
    Thanks a lot!


    nataniel graphics
    ...working in team with you!
    _____
    Pedro A. Nataniel
    Berliner Allee 92, 13088 Berlin
    Telefon:
    Mobil:
    Email:
    030 85 76 55 28
    0176 - 82 21 74 91
    pedro@salsaStyle.de
    _____
    Bankverbindung:
    Kto. Nummer:
    BLZ:
    _____
    Volksbank Stuttgart eG
    IBAN: DE 26 6009 0100 0367 5720 01
    BIC: VOBADESSXXX
    _____
    Diese E-Mail und etwaige Anhänge enthalten vertrauliche und/oder rechtlich geschützte Informationen. Sie sind ausschließlich für die im Adressfeld genannte(n) Person(en) und/oder ermächtigte Dritte bestimmt. Sollten Sie diesem Personenkreis nicht angehören, sind Sie nicht berechtigt, die E-Mail und/oder etwaige Anhänge zu lesen, zu kopieren, weiterzuleiten, auf sonstige Weise Dritten zur Kenntnis zu geben oder in sonstiger Weise zu verwenden. Bitte unterrichten Sie den Absender telefonisch oder per E-Mail über den Erhalt und löschen diese anschließend einschließlich etwaiger Anhänge. Gegenüber unbefugten Empfängern übernehmen wir für die Richtigkeit und/oder Vollständigkeit des Inhalts der E-Mail bzw. etwaiger Anhänge keine Haftung. Wir danken für Ihr Verständnis und Ihre Unterstützung!


    Von: JotForm Support Forum [mailto:noreply@jotform.com]
    Gesendet: Donnerstag, 1. Oktober 2015 14:55
    An: pedro@salsastyle.de
    Betreff: Re: I would like to change my user name

    A new response has been received:

    Answered by mert
    Hi Pedro,
    As you've requested, I changed your username from "Benutzer" to "SalsaStyle".

    If you need any other assistance, we will be happy to help from you.
    Thanks.
    View this thread on browser » Unsubscribe Thread
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  • Profile Image
    JotForm Support

    Answered by BJoanna on October 02, 2015 at 12:54 PM

    On behalf of my colleagues, you are welcome.

    Feel free to contact us if you have any other questions.