What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    receive message form over quota

    Asked by Johkim on September 30, 2015 at 03:15 PM
    message form over quota receive
  • Profile Image
    JotForm Support

    Answered by Boris on September 30, 2015 at 05:22 PM

    Your account is over the limit because you are on the free plan, and you have already received 102 submission this month. Free plans are limited to receiving up to 100 regular submissions per month, as described on our pricing page:

    http://www.jotform.com/pricing

    You can always upgrade to a higher plan that supports more submissions, and your forms will be re-enabled instantly.

    You can also increase your submission limits permanently by using the Get More option in your account:

    Otherwise, you will have to wait for your submission counters to reset. Submission counters are reset on the first day of each month, EST.

    Please let us know if you need further clarifications or assistance, and we will be happy to help.