What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    We have an account that our computer guy set up and I am trying to upgrade to the 1000 a month teir. I do not have our username and password.

    Asked by William on January 11, 2012 at 09:41 AM
    Page URL:

  • Profile Image

    Answered by fxr on January 11, 2012 at 10:18 AM

    The username of the account that created the form on that webpage is 'rendleman'

    The email address is the same as the one you used when making this post on the forum. 

    You should be able do a password reset for the account (at the bottom of www.jotform.com) with that information.


    Please let us know if you continue to have problems.