What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I test the form without using the monthly submission?

    Asked by familycamp on September 30, 2015 at 06:47 PM

    It looks like when testing a form (testing for the auto-responder, etc), it counts as a monthly submission.  I don't want my test submissions counted toward the monthly submission count.  How can I reset the monthly submission count when I'm ready with the final form?

    Without how Submissions count a
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    JotForm Support

    Answered by BJoanna on October 01, 2015 at 03:39 AM

    Thank you for contacting us.

    Every time form is submitted it counts as a monthly submission no matter if it is test submission or not. Considering that today is the first day of month and your account type is Free, submission counter of your account is reset to zero. 

    If you want to make more test submissions, when you finish your testing provide us ID of test submissions. We will check them and if we confirm that they are indeed test submissions we will reset your monthly submission counter.  

    Hope this will help. Let us know if you need further assistance.