- familycampAsked on September 30, 2015 at 06:47 PM
It looks like when testing a form (testing for the auto-responder, etc), it counts as a monthly submission. I don't want my test submissions counted toward the monthly submission count. How can I reset the monthly submission count when I'm ready with the final form?
- JotForm SupportBJoannaAnswered on October 01, 2015 at 03:39 AM
Thank you for contacting us.
Every time form is submitted it counts as a monthly submission no matter if it is test submission or not. Considering that today is the first day of month and your account type is Free, submission counter of your account is reset to zero.
If you want to make more test submissions, when you finish your testing provide us ID of test submissions. We will check them and if we confirm that they are indeed test submissions we will reset your monthly submission counter.
Hope this will help. Let us know if you need further assistance.