What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Do you keep information emailed to us from your forms?

    Asked by Wade Rich on January 11, 2012 at 10:27 AM

    We have used your forms in the past at www.racesgmp.com and had an account with you. The employee that was handeling this and he left with all password info. Can you help us with this at all?

    Wade Rich

    Webmaster & SGMP

    Page URL:

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    JotForm Support

    Answered by NeilVicente on January 11, 2012 at 01:27 PM

    Do you have any idea of the email address used by this employee for your company's JotForm account? Also, can you give us the URL of the exact page where your JotForm forms are embedded?

    After identifying the username for this account, we may need to ask questions before we can provide you access to it.

    We'll be waiting for your prompt response. Thank you!