No longer have paypal account for account billing

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    nioda-treasurer
    Asked on October 01, 2015 at 12:51 AM

    Hi, we no longer have a paypal account. How can we make a payment on our account?

    Thanks

  • Profile Image
    Boris
    Answered on October 01, 2015 at 05:58 AM

    I can see that your Premium Yearly subscription has been cancelled on PayPal, and your account is scheduled to downgrade back to free status on 2016-01-01.

    Once your current subscription expires, you can upgrade again from your account page:

    http://www.jotform.com/upgrade

    We describe the process in our guide: How to upgrade my account

    You do not need a PayPal account to upgrade, our payment processors can make a subscription directly by using your Credit Card information. I hope this helps.

    Please let us know if you need further clarifications or assistance, and we will be happy to help.