Form not expanding to show hidden fields using conditions

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    Asked on October 01, 2015 at 08:12 AM

    My form is not expanding when certain conditions make the form expand. I found a similar problem on your forum:

    Have you fixed this malfunction yet. The form worked perfectly before. Your solution of removing the scripts is really not acceptable.

    I prefer not to have to do any coding. That is why I am using your service.

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    Answered on October 01, 2015 at 10:31 AM

    I've checked the form on your your webpage. I notice that the form is now embedded using iframe method removing the script and seems to be working fine.

    Generally using javascript embed method should be adjusting the height on the webpage automatically. However, when there are any scripts on the webpage are conflicting with the scripts on the form we prefer to embed the form using iframe embed method. Did you see any issues embedding the form on your webpage using javascript embed method? If you haven't tried embedding the form using javascript method, we request you to check if that works for you. 

    If you see any issues, we request you to use iframe method that loads the form on your webpage as it loaded on a separate window so that there will not be any conflicts with the scripts on the page.

    Hope this information helps. Let us know if you need any further assistance. We will be happy to help.