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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form not working properly on new Microsoft Edge browser?

    Asked by benscore on October 01, 2015 at 09:21 AM

    Hi Guys,


    Thanks for the guide to perform skip logic conditioning. It all works well.


    On a different note.... I have tested my New form on all browsers and it works well (on all browsers).


    However, I have test it on the new Microsoft 10 Edge Browser and I have found the following shortcomings:

    1. The Embed code does not work well as the page does not align itself at the footer as it does with other browsers

    2. The Conditional Skip Logic does not work at all

    3. The fields validations after data entry do not work at all


    The form does not work well with the new Edge Browser. I don't really care.... however it might impact on your platform as the new browser starts to get some traction over time...


    Best regards,


    satisfied user



  • Profile Image
    JotForm Support

    Answered by Charlie on October 01, 2015 at 10:35 AM

    Hi John,

    Thank you for your feedback, the form's should work in Microsoft Edge properly. I had some few test on my forms. I also checked this form you have http://www.jotform.co/form/52608883486873. It seems to work as expected.


    I presume that the problem happens when the form is embedded in a website. It is possible that there's a code conflict happening between the form and the website's resources. Would it be possible to share us the link to that web page so that we can further assess it?

    We usually advise users to use the iFrame embed code if there's any code conflict happening.

    We'll wait for your response.

  • Profile Image

    Answered by intelliplans on February 09, 2016 at 12:34 PM

    I also experienced this issue while using the embed (javascript) option.  The only way to get it to work properly is to use iframe, which is another problem because iphone doesn't support iframe.

    When can we expect this issue to be fully resolved for Microsoft Edge?

  • Profile Image
    JotForm Support

    Answered by Charlie on February 09, 2016 at 01:53 PM


    To better discuss the problem you are having, I have opened a separate thread for it. Please refer to this link instead: http://www.jotform.com/answers/768258. We will address it accordingly. 

    Thank you for your understanding.