What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why cant see any of my submissions?

    Asked by lifelong on January 11, 2012 at 11:24 AM

    I have signed in twice, refreshed the page and still cannot pull up any submissions, just a blank window.

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    JotForm Support

    Answered by NeilVicente on January 11, 2012 at 01:07 PM

    JavaScript is probably disabled on your browser. Click here to test your browser for JavaScript.

    If disabled, please activate it to be able to use JotForm in its full functionality.

    Feel free to contact us again if you have other questions or concerns. Thank you for using JotForm!

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    Answered by lifelong on January 12, 2012 at 12:17 PM

    followed advice, javascript is activated, still not seeing sumbission!

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    JotForm Support

    Answered by NeilVicente on January 12, 2012 at 02:32 PM

    Is the screenshot below the same as what you're seeing on your end?


    If yes, then that means JavaScript is still disabled on your browser. Try another browser such as Firefox or Chrome.

    If no, try logging in to https://secure.jotform.com/ and check if the submissions are there.

    Please keep us posted.