How can we remove/edit the subject line when a form is submitted and emailed to a client?

  • msoto
    Asked on October 1, 2015 at 11:38 AM

    Currently this is what is emailed- EDIT: TestClient Name Responded to PCN-0010

     

    We'd like to remove EDIT from the subject line.

     

    Thank you,

    Page URL: http://www.jotformpro.com/form/52638725819972
  • Kiran Support Team Lead
    Replied on October 1, 2015 at 1:38 PM

    It looks like that the email is received after someone edit the submission. The EDIT text is generally added only when the emails are triggered after the form is submitted by editing the existing submission. Unfortunately, there is no workaround to remove the EDIT text and it indicates that the submissions is being submitted after editing.

    Hope this information helps. 

  • UCBAForms
    Replied on January 7, 2016 at 4:28 PM

    Hi Kiran, 

    Thank you for responding on this issue. I see comes up often in the forums, and there are many applications where after using the edit link, we may want emails to look normal, and that having "EDIT: at the beginning could confuse some. The ability to choose if emails sent on edit have that in
    the title would be very helpful. 

    thank you, 

    Alex Souders

  • Kiran Support Team Lead
    Replied on January 7, 2016 at 6:27 PM

    @Alex,

    Since this is a old thread, I've moved your question to a new thread which will be addressed shortly.

    http://www.jotform.com/answers/739227

    Thanks!