-
info5058Asked on October 1, 2015 at 12:27 PM
I have a long form that I would like to make into a PDF. When I click on the form in "My Forms" then "More" then "Create PDF Form" it seems to be working for a moment then gives me the following error.
This XML file does not appear to have any style information associated with it. The document tree is shown below.
<Error><Code>AccessDenied</Code><Message>Access Denied</Message><RequestId>D45FC24C6090EFCA</RequestId><HostId>9ioDCaAvxT0u0UdyHeGSZKuHr2WiTyDGKOUn0oBj6B71prcAVUzC5GqNJSAJyJKKXjEhYSqTxX0=</HostId></Error>Please help. Thanks
-
David JotForm SupportReplied on October 1, 2015 at 2:44 PM
Hi,
The PDF form creator is not nearly as robust as the web forms. Forms that are quite long often times cannot be converted into PDF forms. I was able to eventually create a PDF of your form, however, in order to do so, I need to remove nearly half of the fields, including the 2 rather large matrices.
Breaking your form down to a few smaller forms will likely be to only way to created PDF version of your form. Here is my copy of your form I was using for testing:
http://support.jotform.com/form/52735824978976
This is roughly the length of form that will allow you to create a PDF. You can clone the form to your own account to see the result:
http://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL