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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Not receiving emails notifications

    Asked by trockenterprises on October 01, 2015 at 12:55 PM

    WHEN I DID A TEST AND I SUBMITTED THE FORM I DIDNT RECIEVE THE EMAIL SO I CAN VIEW THE FORM

    WHEN I TESTED THE EMAIL ON THE SITE AND SENT A TEST EMAIL IT DID WORK....IT SEEMS THERE WAS A PROBLEM WITH THE EMBEDDING BUT IF I CANT SUBMIT THE FORM TO MYSELF HOW CAN MY CLIENTS SUBMIT THE FORM

    MY WEBSITE IT TROCKENTERPRISES.WEEBLY.COM

    PLEASE HELP!!!

     

     

    Page URL:
    TROCKENTERPRIUSES.WEEBLY.COM

    problem site and email
  • Profile Image

    Answered by victor on October 01, 2015 at 02:37 PM

    Hi,

    I just verified your form and email settings. I did not notice anything wring and you should be receiving emails.

    I have checked your logs and noticed that you are receiving emails, The last one once at 1:22 PM EST today.

    If you are still having issues, please let us know and we will be glad to assist