What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    sub accounts

    Asked by formicls on October 01, 2015 at 01:27 PM

    Does sub-accounts has access to create new forms?

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    JotForm Support

    Answered by david on October 01, 2015 at 03:47 PM


    Sub-accounts can indeed create new forms.  As long as the form is created in the folder that was shared with them by the upgraded account, the forms will have the upgraded limits.  If the sub-account is missing the functionality to create them, have them go into their account settings and upgrade their account to a Free/Starter account:

    This should give them full functionality.

    If you have any further questions, let us know and we will be happy to help.