What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Thank You Page not displaying correctly

    Asked by MattBouldry on October 01, 2015 at 03:52 PM

    I'm set up a TEST form.  I don't seem to get the thank you message page after I submit.  

    Also, I have not received any notification emails when someone signs up?
    Page URL:

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    Answered by victor on October 01, 2015 at 06:07 PM


    I have created another post to answer your email issue.


    I have reviewed your form. To fix the issue you are having with the THANK YOU page, press the USE CUSTOM PAGE

    Once you have made your changes, do not forgot to press the SAVE CHANGES buttons

    Please let us know if this helps.



  • Profile Image

    Answered by MattBouldry on October 02, 2015 at 11:21 AM


    it is still not showing a thank you page -- I just upgraded to SILVER

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    JotForm Support

    Answered by BJoanna on October 02, 2015 at 12:52 PM

    You can also change your thank you page message by clicking on Edit text option.

    When you edit your Thank you message click on Save Changes Option. 

    Hope this will help. Let us know if you need further assistance.