Thank You Page not displaying correctly

  • CPCasting
    Asked on October 1, 2015 at 3:52 PM

    I'm set up a TEST form.  I don't seem to get the thank you message page after I submit.  

    Also, I have not received any notification emails when someone signs up?
  • victor
    Replied on October 1, 2015 at 6:07 PM

    Hi,

    I have created another post to answer your email issue.

    http://www.jotform.com/answers/674841

    I have reviewed your form. To fix the issue you are having with the THANK YOU page, press the USE CUSTOM PAGE

    Thank You Page not displaying correctly Image 1 Screenshot 30

    Once you have made your changes, do not forgot to press the SAVE CHANGES buttons

    Thank You Page not displaying correctly Image 2 Screenshot 41

    Please let us know if this helps.

     

    Regards

  • CPCasting
    Replied on October 2, 2015 at 11:21 AM

     

    it is still not showing a thank you page -- I just upgraded to SILVER

    Thank You Page not displaying correctly Image 1 Screenshot 20

  • BJoanna
    Replied on October 2, 2015 at 12:52 PM

    You can also change your thank you page message by clicking on Edit text option.

    Thank You Page not displaying correctly Image 1 Screenshot 30

    When you edit your Thank you message click on Save Changes Option. 

    Thank You Page not displaying correctly Image 2 Screenshot 41

    Hope this will help. Let us know if you need further assistance.