Problems with a new form

  • sailemysg
    Asked on October 1, 2015 at 6:22 PM

    I am trying to create a new form and every time I go to preview it takes me to an error page that says form not found, form is disabled. and also while I am trying to edit it when I go to the designer option to change background and such it never loads...stays on that page forever!

  • Chriistian Jotform Support
    Replied on October 2, 2015 at 2:41 AM

    Hi,

     

    Is the form - http://www.jotform.us/form/52737454498166, in question? It seems okay when I previewed it via your account.

    Problems with a new form Image 1 Screenshot 30

     

    Problems with a new form Image 2 Screenshot 41

    Can you try logging out then logging in again and see if the issue still persist? What particular browser have you used when the issue happened?

     

    We will wait for your response.

    Regards.