What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Problems with a new form

    Asked by sailemysg on October 01, 2015 at 06:22 PM

    I am trying to create a new form and every time I go to preview it takes me to an error page that says form not found, form is disabled. and also while I am trying to edit it when I go to the designer option to change background and such it never loads...stays on that page forever!

    new form a preview create and
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    JotForm Support

    Answered by Chriistian on October 02, 2015 at 02:41 AM

    Hi,

     

    Is the form - http://www.jotform.us/form/52737454498166, in question? It seems okay when I previewed it via your account.

     

    Can you try logging out then logging in again and see if the issue still persist? What particular browser have you used when the issue happened?

     

    We will wait for your response.

    Regards.