form embed on wordpress

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    vincenzodigi
    Asked on October 02, 2015 at 04:57 AM

    hi jotform,

     

    i've created a form and i've embedded on my wordpress.org site with the jot form embed plugin, it is displayed correctly but it doesnt work, i mean, i've divided my multi page form in some different pages adding "conditions", if this than that, well this "conditions" doesnt work every times but they work just some times.

     

    what can i do?

  • Profile Image
    Sammy
    Answered on October 02, 2015 at 07:02 AM

    It appears the iframe containing the form is missing the form URL in its src attribute, this prevents the scripts from being correctly preloaded.

    Kindly re-embed the form again using the iframe method and ensure the src attribute has the form link in it.

     

     

  • Profile Image
    vincenzodigi
    Answered on October 02, 2015 at 10:41 AM

    hi sammy thanks for your clear answer.

    so i just need to re-embed the form using iframe method and copy the src lines you circled in red and paste it to the iframe code right? 

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    Kiran
    Answered on October 02, 2015 at 12:06 PM

    It seems that you have embedded your form using Javascript method which is conflicting with other scripts on the webpage. So, it is requested to re-embed the form using iframe embed method. Please refer to the guide below to get the iframe embed code.

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    It should be working fine using iframe method. You may also take a look at WordPress plugin that can be installed on WordPress to embed the forms on your website. Please take a look at the following guide that can help you in installing WordPress plugins.

    http://www.jotform.com/help/174-Wordpress-Plugin

    Let us know if you need any further assistance. We will be happy to help.