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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    form embed on wordpress

    Asked by vincenzodigi on October 02, 2015 at 04:57 AM

    hi jotform,

     

    i've created a form and i've embedded on my wordpress.org site with the jot form embed plugin, it is displayed correctly but it doesnt work, i mean, i've divided my multi page form in some different pages adding "conditions", if this than that, well this "conditions" doesnt work every times but they work just some times.

     

    what can i do?

    Page URL:
    http://www.chilometrozero.one/collabora-con-noi-3/

    form embed JotForm different site
  • Profile Image

    Answered by Sammy on October 02, 2015 at 07:02 AM

    It appears the iframe containing the form is missing the form URL in its src attribute, this prevents the scripts from being correctly preloaded.

    Kindly re-embed the form again using the iframe method and ensure the src attribute has the form link in it.

     

     

  • Profile Image

    Answered by vincenzodigi on October 02, 2015 at 10:41 AM

    hi sammy thanks for your clear answer.

    so i just need to re-embed the form using iframe method and copy the src lines you circled in red and paste it to the iframe code right? 

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    JotForm Support

    Answered by Kiran on October 02, 2015 at 12:06 PM

    It seems that you have embedded your form using Javascript method which is conflicting with other scripts on the webpage. So, it is requested to re-embed the form using iframe embed method. Please refer to the guide below to get the iframe embed code.

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    It should be working fine using iframe method. You may also take a look at WordPress plugin that can be installed on WordPress to embed the forms on your website. Please take a look at the following guide that can help you in installing WordPress plugins.

    http://www.jotform.com/help/174-Wordpress-Plugin

    Let us know if you need any further assistance. We will be happy to help.