The submissions data tool is pulling extraneous information about accessing our survey.

  • ACRajones
    Asked on October 2, 2015 at 8:19 AM

     I have never seen this before yesterday.  It should just pull up the case id number and not have browser and access information.  I have tried 3 different browsers.

     

    Jotform Thread 675155 Screenshot
    Page URL: http://form.jotform.co/form/32345649700858
  • victor
    Replied on October 2, 2015 at 10:12 AM

    Hi,

    When reviewing your form I noticed that you had enabled the option to capture browser information. If you open the properties of your CASEID field, you will notice the option BROWSER INFO enabled.

    The submissions data tool is pulling extraneous information about accessing our survey Screenshot 20

    Once you disable this option, you should no longer view the browser information.

    Regards