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  • Profile Image

    Why is the credit card fields shown with selections

    Asked by Valshe001 on October 02, 2015 at 08:58 AM

    Hi,

    I have a stripe account that I use on other forms but the way it seems works is more professional on the other forms, I don't like how the credit/debit card fields show below the purchase options, surly they select options and then select buy now and go through to a pay-page.

    Also I want to offer customer options to purchase items as they progress the order-form, i.e "Would you like to add our Registered Office to your order," "Add your own £0 or use ours £50" etc.

    Is any of above possible?

     

    You can view what I mean by testing one of our other order forms:

    https://fs20.formsite.com/foerster/form091305359/index.html

     

    Regards

    Will

    07745230725

    Page URL:
    https://fs20.formsite.com/foerster/form091305359/index.html

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    Answered by KadeJM on October 02, 2015 at 11:29 AM

    It seems to me that you are saying you want your payment information to be collected before the products that are chosen in your form?

    Unfortunately, I'm not entirely sure if I understand what you mean even after looking at your example form. 

    If you mean the products with the collection of the payment information all in the same area then that is currently how our payment integrations are configured to allow users to pay alongside their chosen products.

    Are you requesting or suggesting this be changed? Or?

    As for your other question that is a separate topic so I have moved it to this new thread.